Privacy Policy

BBK Energy Solutions LLC
Effective Date: April 01/2026

BBK Energy Solutions LLC (“BBK Energy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when interacting with our business through our website, online forms, advertising campaigns, email, WhatsApp Business, phone calls, and other communication channels.

This Privacy Policy explains how we collect, use, store, and share your information when you contact us, request information, submit a form, purchase products, or otherwise interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name

• Phone number

• Email address

• City, state, or country

• Product interest or service inquiry

• Preferred contact method

• Purchase details

• Payment-related information

• Messages, inquiries, or communications you send to us

We may also collect certain technical or usage information when you interact with our website, ads, or forms, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Referral source

• Ad interaction data

• Form submission activity

2. How We Collect Information

We may collect your information through:

• Contact forms and lead forms

• Meta/Facebook or Instagram advertising forms

• Website forms

• WhatsApp Business conversations

• Email communications

• Phone calls or voice agents

• Purchase or checkout processes

• Customer service interactions

• Referral submissions

3. How We Use Your Information

We may use your information for legitimate business purposes, including:

• Responding to inquiries

• Providing quotes or product information

• Processing purchases and payments

• Sending payment links or transaction instructions

• Contacting you regarding your request or order

• Providing customer support

• Following up on incomplete purchases or service requests

• Sending promotional communications, offers, and updates

• Managing repeat customer communications and referral programs

• Improving our services, campaigns, and customer experience

• Maintaining internal records and lead tracking

• Detecting fraud, unauthorized activity, or misuse

4. Payment Information

Payments may be made through third-party providers such as Stripe or through Zelle, depending on the transaction.

We do not store full credit card numbers on our own systems. Payment data submitted through third-party providers is processed according to the privacy and security practices of those providers.

We may retain limited transaction-related information necessary for recordkeeping, order fulfillment, customer support, fraud prevention, and internal accounting.

5. How We Share Information

We do not sell your personal information.

We may share your information only as reasonably necessary with:

• Payment processors

• Marketing and advertising platforms

• CRM, automation, and communication tools

• Email service providers

• WhatsApp Business or related communication tools

• Service providers helping us operate our business

• Legal or regulatory authorities when required by law

These third parties may process information on our behalf for operational purposes, subject to their own privacy practices and applicable legal obligations.

6. Marketing Communications

By submitting your information or interacting with our business, you may receive communications from us by email, phone, WhatsApp, or other channels regarding:

• Your inquiry

• Your order or payment

• Product updates

• Promotional offers

• Referral opportunities

• Customer follow-up communications

You may opt out of promotional emails at any time by contacting us at info@bbkenergy.com or by using any unsubscribe mechanism available in the communication.

Please note that we may still send non-promotional messages related to active inquiries, transactions, support, or account-related matters.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries

• Complete transactions

• Maintain customer records

• Comply with legal, tax, accounting, or regulatory obligations

• Resolve disputes

• Enforce our agreements

• Support business operations and follow-up processes

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no system, platform, transmission method, or storage process can be guaranteed to be completely secure. Therefore, while we take privacy and security seriously, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

If you interact with our website, landing pages, or online advertisements, we or third-party platforms may use cookies, pixels, tags, and similar technologies to:

• Measure ad performance

• Track conversions

• Understand user behavior

• Improve marketing performance

• Build remarketing audiences

These tools may be provided by third parties such as Meta or other analytics and advertising providers.

10. Third-Party Platforms and Links

Our forms, website, ads, or messages may contain links to third-party platforms, payment processors, social media services, or external websites.

We are not responsible for the privacy practices, policies, or content of those third parties. We encourage you to review their privacy policies before submitting information through their platforms.

11. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Your Rights and Choices

Depending on your jurisdiction, you may have certain privacy rights regarding your personal information, including the right to:

• Request access to the information we hold about you

• Request correction of inaccurate information

• Request deletion of your information, where applicable

• Request limitation of certain uses

• Opt out of marketing communications

To make a privacy-related request, please contact us at:

BBK Energy Solutions LLC
Email: info@bbkenergy.com

We may need to verify your identity before processing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs.

Any updates will be posted with a revised effective date. Your continued interaction with our business after an update means you accept the revised policy.

14. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

BBK Energy Solutions LLC
Email: info@bbkenergy.com
Phone: +1 (239) 289-5710