DATA PROTECTION POLICY

Last Updated: 02/15/2026

BBK Energy Solutions LLC ("BBK", "Company", "we", "us", or "our") is committed to protecting the privacy, confidentiality, integrity, and security of personal information entrusted to us by our customers, website visitors, financing applicants, business partners, and service providers.

This Data Protection Policy describes how we collect, use, store, protect, and manage personal information.

1. PURPOSE

The purpose of this Policy is to establish BBK Energy Solutions LLC's commitment to safeguarding personal information and implementing reasonable administrative, technical, and physical safeguards designed to protect such information from unauthorized access, disclosure, alteration, misuse, or destruction.

2. INFORMATION WE MAY COLLECT

Depending on the services requested, BBK Energy Solutions LLC may collect:

Personal Information

• Full name
• Mailing address
• Email address
• Telephone number
• City, state, and country

Transaction Information

• Product inquiries
• Quotes and proposals
• Purchase history
• Delivery information
• Service requests
• Warranty requests

Technical Information

• IP address
• Device information
• Browser information
• Website activity
• Cookies and similar technologies

Financing-Related Information

BBK Energy Solutions LLC may facilitate access to financing providers; however, financing applications, credit reports, Social Security Numbers, and lender-specific financial data may be collected directly by independent financing providers and not by BBK Energy Solutions LLC.

3. HOW WE USE INFORMATION

We may use personal information to:

• Provide products and services.
• Process inquiries and requests.
• Deliver quotes and proposals.
• Coordinate deliveries and installations.
• Communicate with customers.
• Provide customer support.
• Improve our website and services.
• Comply with legal obligations.
• Prevent fraud and unauthorized activities.

4. DATA SECURITY

BBK Energy Solutions LLC implements reasonable safeguards designed to protect personal information, including:

Administrative Safeguards

• Restricted access to information.
• Employee confidentiality obligations.
• Internal security procedures.

Technical Safeguards

• Secure platforms and systems.
• Password-protected access.
• Data encryption where applicable.
• Access controls.

Physical Safeguards

• Secure storage of records.
• Controlled access to business information.

While we take reasonable measures to protect information, no system, network, or electronic transmission can be guaranteed to be completely secure.

5. SHARING OF INFORMATION

BBK Energy Solutions LLC does not sell personal information.

Information may be shared with:

• Service providers.
• Installation partners.
• Logistics providers.
• Technology providers.
• Electronic signature providers.
• Financing providers when authorized by the customer.
• Government agencies when required by law.

Information is shared only when reasonably necessary to provide requested services or comply with legal obligations.

6. THIRD-PARTY SERVICES

Our website and services may integrate with third-party platforms.

Such providers may include:

• Financing platforms.
• Customer relationship management systems.
• Email providers.
• SMS providers.
• Electronic signature providers.
• Analytics providers.
• Payment processors.

The collection and use of information by such third parties are governed by their own privacy policies and terms.

7. DATA RETENTION

BBK Energy Solutions LLC retains information only for as long as reasonably necessary to:

• Provide services.
• Maintain business records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. CUSTOMER RIGHTS

Subject to applicable law, individuals may request:

• Access to personal information.
• Correction of inaccurate information.
• Deletion of personal information where permitted.
• Information regarding how their data is used.

Requests may be submitted using the contact information provided below.

9. CHILDREN'S PRIVACY

BBK Energy Solutions LLC does not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to remove such information.

10. INTERNATIONAL DATA TRANSFERS

Information may be processed or stored in the United States or in other jurisdictions where our service providers operate.

By using our services, you consent to such processing and transfer where permitted by applicable law.

11. POLICY UPDATES

BBK Energy Solutions LLC reserves the right to modify this Data Protection Policy at any time.

Updated versions become effective upon publication on our website.

12. CONTACT INFORMATION

If you have questions regarding this Data Protection Policy or our privacy practices, please contact:

BBK Energy Solutions LLC

Email: info@bbkenergy.com

Website: www.bbkenergy.com

13. ACKNOWLEDGMENT

By using our website, services, financing assistance resources, customer portals, or related systems, you acknowledge that you have read and understood this Data Protection Policy.