EMAIL AND TEXT MESSAGE (SMS) COMMUNICATIONS POLICY

Last Updated: 02/15/2026

BBK Energy Solutions LLC ("BBK", "we", "us", or "our") may communicate with you through email, text messages (SMS), phone calls, or messaging applications for the purpose of providing information related to our products, services, financing requests, quotations, orders, deliveries, installations, warranties, and customer support.

1. CONSENT

By voluntarily providing your contact information and accepting this policy, you authorize BBK Energy Solutions LLC to contact you using the communication methods you have provided.

2. TYPES OF COMMUNICATIONS

Communications may include, but are not limited to:

• Confirmation of requests and submitted forms.
• Information about products and services.
• Quotations and commercial proposals.
• Updates regarding financing requests.
• Notifications regarding approvals or decisions communicated by third-party providers.
• Order confirmations.
• Delivery and installation coordination.
• Warranty and technical support updates.
• Appointment reminders.
• Customer service communications.

3. MESSAGE FREQUENCY

The frequency of communications may vary depending on the nature of your request, purchase, or interaction with BBK Energy Solutions LLC.

4. MESSAGE AND DATA RATES

BBK Energy Solutions LLC does not charge fees for text messages or emails. However, standard message and data rates from your mobile carrier or internet service provider may apply.

5. SMS OPT-OUT

You may opt out of receiving text messages at any time by replying:

STOP

Once your request has been processed, we will discontinue promotional or informational SMS communications, except for messages that may be necessary to complete an ongoing transaction or comply with legal obligations.

6. EMAIL UNSUBSCRIBE

You may opt out of promotional emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

7. DATA PROTECTION

BBK Energy Solutions LLC will use your contact information only in accordance with our Privacy Policy.

8. THIRD-PARTY SERVICE PROVIDERS

BBK Energy Solutions LLC may use third-party platforms or service providers to send emails, text messages, or notifications related to our services. These providers act solely as service processors and are not authorized to use your information for their own purposes.

9. CONTACT INFORMATION

If you have any questions regarding this policy, please contact:

BBK Energy Solutions LLC
Email: info@bbkenergy.com
Phone: +1 (239) 289-5710

By accepting this policy, you acknowledge that you have read, understood, and agreed to receive the communications described above.